Category: <span>Entrepreneurship</span>

Category: Entrepreneurship

Framework for Problem-solving and Project Management adapted to the Digital Age

Listen to the story {Play} Design thinking has emerged as a popular framework for problem-solving and innovation across various industries. While it was originally developed by designers to create user-centred products, it has since been adopted by project managers and other professionals to drive successful outcomes. From process-driven approaches to …

Excellent Tips To Help Your Business Excel In Its Customer Service Department

Listen to the story {Play} To ensure your business thrives, you must satisfy your customers. The customers of a business are what aid profit and success. With customers, businesses can attain a profit or reach their goals.  Hence, it is advisable to know how to satisfy customers and ensure they …

In the head of an entrepreneur and what we can learn from it

Listen to the story {Play} Entrepreneurship involves an individual’s ability to convert ideas to functional services and products, and further to market success. These characteristics demand a high level of creativity and self-esteem. However, research from Warwick Business School by Gabriela Cacciotti and James Hayton shows that fear also is …

Grow through design thinking

Listen to the story {Play} In Carol Dweck’s seminal paper about the growth mindset, she suggested that people with such mindset can perform better and achieve significant outcomes, compared with those with a fixed mindset. “In a growth mindset, people believe that their most basic abilities can be developed through …

Without EQ, it’s likely that you will be your firm’s best-kept secret

Listen to the story {Play} Let your senses guide you, embrace self-awareness/adaptability, collaboration/collegiality and empathy, in other words, use your emotional intelligence (EQ) as the key to success in your working life. These are the advice in Harvard Business Review by James Runde, the author of the book UNEQUALED, with …

Redesigning work experience and customer experience Part I

Listen to the story {Play} What if you could use the same mechanisms to both improve employees work environment and customers’ experience of your business? By redesigning work experience with gamification mechanisms these features can be used for the customer’s experience too as well as building your brand. Basically, it …