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Latest News: New study identifies keys to manage incivility in the workplace

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eLearningworld News from Sweden New research from Department of Psychology at Lund University about workplace environment and incivility shows that instigated incivility to a large extent can be explained by witnessing coworker incivility. While negative outcomes were to a high degree explained by experienced supervisor incivility via mediation through perceived low social support, low control, and high job demands. Totally 2871 Swedish employees in the hotel- and restaurant industry participated in an online survey answering… Continue reading